Due to COVID-19 the cancellation policy will be waived if you are sick or experiencing any symptoms. 24-hour notice is required for all other circumstances when canceling an appointment. If you are unable to give 24 hour advance notice you will be charged for half the price of your scheduled appointment. Providing as much notice as possible for a cancellation allows for another patron to schedule. Please understand there are few exceptions, as this impacts the livelihood of your practitioner.
If you do not call and do not show up for your appointment, you will be charged 50% of the service fee. If you are late for your appointment, your session may be shortened at the practitioners discretion. If you are more than 15 minutes late for your appointment, you may have to reschedule. You are still expected to pay the full price of your scheduled treatment if you are late. Please arrive 10 minutes early to ensure that your appointment starts on time.